Date: 18-05-2020

Placements: M/s. Artech Infosystem on 09/05/2018

We  are happy to inform you that we have organized a drive for M/s.  Artech Infosystem   for

2018 / 2017 / 2016  Batches on 09/05/2018

 Venue : – Amruta Institute of Engineering & Management Sciences- Bidadi

Date of drive                :          09/05/2018 Time : 9-30 AM

Eligibility Criteria:  Any qualification- BE, B tech, MBA, M com, MCA, Bcom, BBA, BSc, BCA,BBM·

Percentage· No cut off,

Willing to work on rotational shifts·

Artech Infosys stems is  hiring for HP for L1 Global Technical Support Executive (Voice Process)

 Designation: L1 Global Technical Support Executive (Voice Process)

 Salary: 2.16 Lakhs P.A (2, 16,000) + Shift allowance and Incentives

Payroll: Artech Info systems-Contract to Hire, Work Location: Bengaluru/Bangalore

Job Description:  Resolving technical issues (hardware and OS) from incoming internal or external businesses and end user’s contacts and proactive notification system·

 Providing excellent customer service support to Global customers during every single interaction·  Assisting end users to avoid or reduce problem occurrences· Adding case resolution to Knowledge Management System· Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).·

Interview Process: 3 Rounds,  Group Discussion-(college)· Voice and Accent round-(college)·

final round- with client- HP (Bangalore)·

Skill Set:  Customer relationship management·  Should be able to interact with global customers· Ready to accept Inbound and Out bound process·  Excellent communication mandatory· Highly Aggressive·Process:Once the candidates clears the interview rounds, will have to attend the training for 1 month.Post completion of training candidates will be deployed to HP (Hewlett Packard).

About Artech: Artech is a Global Provider of Workforce Solutions & IT Consulting Services. Having our Head Office at New Jersey and other locations are Noida, Bangalore, Pune, Hyderabad, & Chennai. Having global employee strength of 7000+.